Privacy Policy

Effective date: July 3, 2026  •  Last updated: July 3, 2026

This Privacy Policy explains how axeon. ("axeon.," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website or contact us through it. We work with clients across India, the United States, the United Kingdom, the European Union, and Australia, and this policy is written to meet the standards of each region's applicable privacy laws, including the GDPR (EU/UK), the UK GDPR and Data Protection Act 2018, India's Digital Personal Data Protection Act (DPDPA), the California Consumer Privacy Act (CCPA/CPRA), and Australia's Privacy Act 1988.

01Information We Collect

We keep the information we collect deliberately limited. We do not use analytics tools, advertising pixels, or third-party tracking scripts on our website. The only information we collect is what you choose to give us directly.

Information you provide to us

When you submit our contact form, or otherwise reach out to us by email, we may collect:

  • Identity information — such as your name and the company or organization you represent.
  • Contact information — such as your email address and, if provided, phone number.
  • Project details — any information you choose to share about your business, goals, or the services you're inquiring about.
  • Any other information you voluntarily include in your message to us.

Information collected automatically

Our website does not use cookies for analytics, advertising, or behavioral tracking. Our hosting and security infrastructure may automatically log basic technical data — such as IP address, browser type, and access timestamps — for the sole purpose of maintaining site security and preventing abuse (for example, spam or fraudulent form submissions). This data is not used to build a profile of you or to track you across other websites.

02How We Use Your Information

We use the information you provide solely to:

  • Respond to your inquiry and communicate with you about our services;
  • Prepare proposals, quotes, or project scopes if you engage us;
  • Maintain records of client and prospective client communications;
  • Comply with legal, tax, or accounting obligations; and
  • Protect the security and integrity of our website and systems.

We do not use your information for automated decision-making or profiling, and we do not sell your personal information.

04Cookies & Tracking

We do not use analytics, advertising, or marketing cookies on this website. No third-party tracking scripts (such as Google Analytics or Meta Pixel) are installed on our pages.

Our website may use only strictly necessary technical cookies or local storage required for basic functionality, such as remembering form input during your session. These do not track you across other sites and are not used for advertising purposes. If this changes in the future, we will update this section and, where legally required, request your consent before doing so.

05How We Share Information

We do not sell, rent, or trade your personal information. We may share limited information only with:

RecipientPurpose
Email & form-processing providersTo receive and route contact form submissions to us.
Website hosting providerTo securely host and serve our website.
Professional advisorsAccountants or legal counsel, where necessary and under confidentiality obligations.
Legal & regulatory authoritiesOnly where required by law, court order, or to protect our legal rights.

Any third party that processes information on our behalf is contractually required to protect it and use it only for the purpose we specify.

06Data Retention

We retain contact form submissions and related correspondence only for as long as needed to respond to your inquiry, manage an ongoing client relationship, or meet legal and accounting obligations — typically no longer than 24 months after our last contact, unless a longer period is required by law or you have an active engagement with us. You may request earlier deletion at any time (see Your Privacy Rights).

07Data Security

We apply reasonable technical and organizational measures to protect the information you share with us, including restricted access to submitted data, secure transmission of form submissions, and limiting collection to what's genuinely necessary. No method of transmission or storage is 100% secure, but we work to protect your information to industry standards appropriate for a business of our size.

08International Data Transfers

Because we work with clients across India, the US, the UK, the EU, and Australia, information you share with us may be processed or stored in a country other than your own. Where we transfer personal data out of the EU/UK, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms recognized under GDPR and UK GDPR. We take steps to ensure any such transfer provides a comparable level of protection to that required in your home jurisdiction.

09Your Privacy Rights

Depending on where you're located, you may have some or all of the following rights regarding your personal information:

  • Access — request a copy of the personal information we hold about you.
  • Correction — ask us to correct inaccurate or incomplete information.
  • Deletion — request that we delete your personal information, subject to legal retention requirements.
  • Restriction or objection — ask us to limit how we use your information, or object to certain processing.
  • Portability — request your information in a portable format, where applicable.
  • Withdraw consent — withdraw consent at any time where processing is based on consent, without affecting prior processing.
  • Lodge a complaint — with your local data protection authority (e.g. a Data Protection Board, ICO, DPA, or OAIC) if you believe your rights have been violated.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law in your region.

10Children's Privacy

Our website and services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

12Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or would like us to delete your information, reach out to us directly:

Email: hello@axeonagency.com

Subject line: "Privacy Request" — so it reaches the right person quickly.

Contact Us About Privacy